10 Best Business Process Management Software for 2023 (Free & Paid) | Friday.app

Top 10 Best Business Process Management Software for Organizations and Leaders in 2023

Posted by The Friday Team
Last updated: December 1, 2023

Are you looking for the best business process management software? Managing workflow and operations can be a daunting task when it comes to larger organizations. That's why having robust, feature-rich BPM software is essential for any manager or leader who needs to plan, organize, analyze, and optimize their processes. 

With that in mind, we’ve compiled this list of the top 10 best business process management tools available on the market today! Our thorough analysis of each tool takes into account factors such as user feedback ratings, reviews about features & capabilities from industry experts and customer sentiment towards overall usability. We hope our list will help you find the perfect solution for your organization in 2023.

1. ClickUp

ClickUp is a powerful, all-in-one productivity platform that small and large teams across industries turn to for a flexible work management software. It offers a feature-rich experience to view your workload, manage your operations, collaborate with the team, and more—no matter what project style you use.

With hundreds of customizable features designed to help you streamline and stick to your processes, ClickUp is the ideal solution for teams aiming to reduce time spent on busy work and focus on scaling their business.  Its collaboration abilities are virtually unmatched with an in-app Chat feature and threaded comments that can be assigned and edited directly within a ClickUp task or Doc, instantly turning any thought into an action item. 

Best Features

  • 15+ customizable views including Gantt Chart, Board, and Workload view
  • Real-time reporting
  • Templates for business contracts
  • Recurring tasks and custom automation
  • Multiple assignees and watchers
  • Global timer and time tracking resources

Current Limitations

  • Slight learning curve for first time users

Pricing

  • Free Forever – Free
  • Unlimited- $7/user/month
  • Business- $12/user/month 
  • Enterprise- Contact for pricing

Get started with ClickUp for free, no credit card required

2. Kissflow

Kissflow is a unified digital workplace platform that helps organizations manage their business processes more efficiently. This business process management software is designed to be intuitive and user-friendly, enabling even non-technical team members to design, modify, and run complex workflows. Kissflow helps streamline operations, improve productivity, and reduce errors by automating repetitive tasks.

Best Features

  • User-friendly interface with drag-and-drop functionality
  • Wide range of pre-built workflow templates
  • Real-time reporting and analytics

Current Limitations

  • The customization options can be overwhelming for beginners
  • Users have reported occasional glitches in the system
  • Some users have mentioned that customer support can take time to respond

Pricing

  • Small Business: $149/month (up to 30 users)
  • Growing Business: $490/month (up to 100 users)
  • Enterprise: Custom pricing

3. Process Street

Process Street is a simple, yet powerful business process management software that allows teams to create, track, and optimize their workflows. It's an excellent tool for documenting standard operating procedures (SOPs), onboarding new employees, and managing recurring tasks. Process Street's clean, intuitive interface makes it easy for teams to get up and running quickly.

Best Features

  • Easy-to-use checklist-style interface
  • Ability to create custom templates
  • Integration with over 1,000 apps via Zapier

Current Limitations

  • Limited native integrations
  • No offline mode
  • Some users find the pricing plans confusing

Pricing

  • Basic: Free
  • Standard: $12.50/user/month
  • Premium: $25/user/month
  • Enterprise: Custom pricing

4. Smartsheet

Smartsheet is a cloud-based platform designed to improve team collaboration and work management. It provides businesses with a robust and intuitive spreadsheet-like interface that can be used to manage diverse types of work—ranging from simple task tracking to complex project management.

Best Features

  • Spreadsheet-like interface for easy adoption
  • Comprehensive project management features
  • Real-time collaboration and sharing

Current Limitations

  • Some users find the user interface less modern compared to competitors
  • Limited customization options in reports

Pricing

  • Individual: $14/month
  • Business: $25/user/month
  • Enterprise: Custom pricing

5. Appian BPM Suite

Appian BPM Suite is a high-end business process management software that offers a comprehensive set of tools to design, execute, manage, and optimize business processes. It's aimed at large enterprises that require advanced features and scalability. Appian BPM Suite provides a versatile and powerful platform for businesses to manage their processes more efficiently and effectively, ultimately improving operational performance and customer service.

Best Features

  • Powerful process modeling and design tools
  • Advanced automation capabilities
  • Robust reporting and analytics

Current Limitations

  • The software can be complex for beginners
  • High cost compared to other solutions

Pricing

  • Pricing details are provided upon request

6. CMW Platform

CMW Platform, formerly known as Comindware, is a comprehensive business process management software that aims to connect processes, people, and technologies in a single digital transformation platform. It's a game-changer for organizations looking to streamline their operations and automate tasks. With its low-code approach, it unleashes the power of process automation, making it easier for businesses to build innovative apps. Its drag-and-drop interface makes it user-friendly, and it delivers first results within four weeks, thereby accelerating business transformation.

Best Features

  • User-friendly drag-and-drop interface
  • Low-code digital transformation suite
  • Connects teams, data, and processes effectively

Current Limitations

  • Some users have found that initial setup can be complex
  • The low-code approach might require some technical knowledge

Pricing

  • Pricing details are provided upon request from the vendor

7. nTask

nTask is a task management tool that also offers robust business process management features. It provides a centralized platform where teams can collaborate, track work progress, and manage projects effectively. With its intuitive interface and comprehensive features, nTask ensures project success and helps businesses meet their objectives.

Best Features

  • Centralized task and project management
  • Seamless team collaboration features
  • Comprehensive reporting and analytics

Current Limitations

  • Steep learning curve for new users
  • Occasional glitches reported by users

Pricing

  • Free: Basic features with limited users
  • Premium: $2.99/user/month
  • Business: $7.99/user/month
  • Enterprise: Custom pricing

8. Aurea Savvion

Aurea Savvion is a leading BPM software that empowers businesses to model, automate, and optimize their business processes. It provides a holistic view of processes, enabling decision-makers to identify improvement areas and implement changes effectively. With Aurea's BPM solutions, businesses can monitor their processes in real-time and generate detailed analytical reports. This helps in identifying bottlenecks, tracking performance, and making informed decisions.

Best Features

  • Seamless integration with existing systems
  • Process simulation for testing and optimization
  • Scalable and enterprise-ready

Current Limitations

  • Users have reported a steep learning curve
  • Limited pre-built templates

Pricing

  • Pricing details are provided upon request from the vendor.

9. Bizagi

Bizagi is a leading low-code business process management software that enables organizations to model, design, automate, and manage every business process on a single platform1. It provides a holistic view of business processes, helping leaders and decision-makers align them with overall business goals and identify areas for improvement. The software also offers process validation, time analysis, resource analysis, and calendar analysis through its business process simulation feature.

Best Features

  • Comprehensive low-code business process management platform
  • Free process mapping and modeling with Bizagi Modeler2
  • Business process simulation for process validation and analysis

Current Limitations

  • The extensive features might overwhelm beginners
  • Some users have reported occasional glitches

Pricing

  • Contact for pricing

Read: Best Resource Management Tools for Project Managers

10. IBM Blueworks Live

IBM Blueworks Live is a cloud-based business process management tool designed to help organizations discover, map, document, and collaborate on their business processes. It provides a detailed visual representation of processes, thereby enabling organizations to understand and improve their operations. With a user-friendly interface and robust features, IBM Blueworks Live is a valuable tool for business leaders keen on improving efficiency and productivity.

Best Features

  • Cloud-based business process management
  • Detailed visual representation of processes
  • Collaboration features for team-based process improvement

Current Limitations

  • Limited customization options
  • Some users report a steep learning curve for advanced features

Pricing

  • Starts at $53/month
  • Private and Federal: Contact for pricing

Benefits of Having a Business Process Management Software

Business Process Management Software (BPMS) is a powerful tool that can drive efficiency, productivity, and profitability in organizations. BPMS automates routine tasks, reducing manual effort and time consumption. This frees up employees' time to focus on more strategic tasks.

Businesses can visualize their processes end-to-end, helping identify bottlenecks, redundancies, and inefficiencies. By providing real-time data and analytics, BPMS supports informed decision-making. Leaders can use these insights to improve processes and strategies. 

Business process management tools ensures that all processes are compliant with necessary regulations and standards. It also helps manage risks by providing tools for monitoring and reporting. Overall, it is not just about having a better way of managing processes but changing the way you handle your entire business operation.

Business Process Management and More with ClickUp

There are many aspects to every business regardless of how small or big your operations are. With ClickUp, you are able to do everything in one platform without fuss. Stay organized while keeping all of your important business assets, team communication, and task management. Try ClickUp with a free account today!

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