20 Best Team Communication Tools For Remote & In-House Teams

Posted by Aisha Samake
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Communication is a valuable aspect of working in a team. With Covid-19, most companies have switched to remote work. There’s this fear of being unable to connect with your colleagues on matters that are important due to the distance. 

According to Harvard Business Review, “poor collaboration and inefficient work practices have reduced productive time by 2% to 3% for most organizations.” There is a loss of communication because there no longer is that physical interaction aspect of work. With the rise of remote work comes the question of how to stay connected. Luckily, there are a plethora of team communication tools that are available for remote teams to use and to simplify their workflows. 

Whether you want synchronous or asynchronous communication, select a team communication tool (or several of them!) to stay connected. We divided the communication tools into various categories to help you build a communication tech stack. 

Team Updates

1. Friday

Friday is a team collaboration tool that helps keep teams on track and connected even when working remotely. With Friday, manage your time efficiently at work with the daily planner. Keep track of your meetings, tasks for the day, and set daily goals you want to accomplish. With daily check-ins, you and your team can see each other’s work progress, and connect with one another even when working remotely.  

Best Features

  • Planner: You are able to plan your day however you see fit. Set up different tasks for you to accomplish by the end of the day and keep track of progress.
  • Routines: You are able to create and see team members’ weekly goals that motivate you to accomplish projects in the given week. 
  • Power-ups: These features allow you to send appreciation to coworkers, write icebreakers to connect, create goals, and come up with new ideas for the team.

What People Say About Friday 

"Friday has proven to be a very simple and effective tool to boost employee engagement, alignment and recognition in my team." - Charlie Coombs, GM of Maersk 

Pricing

  • Free Forever: $0
  • Pro:  $6 per month
  • Business: Request for quote

2. Soapbox

Soapbox is a tool that allows for managers to build better workspaces. By setting up meetings and creating goals, the team can be more connected and motivated to do their best work.

Best Features 

  • Schedule meetings with the whole team or one-on-ones
  • Goal setting: to keep track of your progress during the week

What People Say About Soapbox

“We weren't aware that we needed help running productive meetings until we started using SoapBox! The software allows us to set an agenda, assign actions and gives continuity between meetings. In short, SoapBox has made our meetings much more productive.” - Capterra

Pricing

  • Basic: Free Forever
  • Pro: $5.60 per person per month
  • Business: $8.80 per person per month

3. Range

Range is a team communication tool that keeps team members connected and informed through the use of check-ins.

Best Features

  • Check-ins that allow for a clearer work schedule
  • Ability to integrate Check-ins with other SaaS applications

What People Say About Range 

“The product is incredibly easy to use, and my team members have really jumped right in. It's a really clean, useful, fun way to collaborate with each other. Range provides an intelligent way to perform our daily stand-ups. All in all, the best aspects are the development of team culture and progress of cohesion and collaboration which Range encourages.” - Capterra

Pricing

  • Free: Up to 10 accounts
  • Standard: $6 per person per month up to 100 accounts 
  • Premium: $12 per person per month pp to 1000 accounts

4. Weekdone

Even when working remotely, Weekdone allows for clear work objectives and tracking work processes.

Best Features

  • Objective and Key Results (OKRs): to set up goals and see output
  • Reporting and Data visualization to see how you and your team are performing

What People Say About Weekdone 

“Flexible and affordable OKR implementation. Easy user and team configuration. Users can be on multiple teams at multiple levels (member, manager, observer). Customizable editing and sharing permissions at multiple levels (Org, Dept, Team, Individual). Weekly planning and reports, also customizable and can be private or shared. Wealth of training videos and tutorials. OKR linking/hierarchies.” - Capterra

Pricing

It varies depending on number of users (0-500+)

  • Free: Up to 3 people
  • $350 a month billed annually up to 50 people
  • $600 a month billed annually up to 100 people
  • $1,750 a month billed annually up to 500 people

Internal Communication

5. Yammer

Yammer is a software owned by Microsoft that enhances communication within your organization and outside it. Everyone can stay informed to keep the company productive.

Best Features 

  • Allows for easier communication between team members

What People Say About Yammer 

“Simple, user-friendly interface makes it easy for all employees to use and communicate with each other. As a network of people working to serve the community, having the ability to reach out and network amongst our own agencies saves a lot of time and allows for a much better work environment. We also use Yammer to congratulate team members, and general work encouragement.” - G2

Pricing

  • Free version: with a company email
  • $3 a month per user 

6. Slack

Slack is an app catered towards team collaboration and internal communication. You can create multiple channels to keep discussions organized, direct message team members, and integrate with other apps.

Best Features

  • Channels: Create different channels that are geared towards different topics
  • Collaboration with other Slack members through Slack Connect, messaging, and video calls.

What People Say About Slack

“Slack is primarily used by our company so that developers can talk to each other or to the client without any hassle. It addresses the problem of being able to talk to other people in the organization professionally without switching apps.” - TrustRadius

Pricing

  • Free: for small business
  • Standard: $6.67 per person per month
  • Plus: $12.50 per person per month
  • Enterprise Grid: request a quote

7. Flock

Flock is a communication tool that helps teams collaborate through messaging, sharing files, and video conferencing.

Best Features

  • Communication that implements direct messaging, and company directories
  • Share files, notes, and updates to team members

What People Say About Flock

“The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness.” - Capterra

Pricing

  • Starter: free for 1-20 members
  • Pro: $4.50 per person per month for 20-100 members
  • Enterprise: get a quote for 100+ members 

8. Twist (Doist)

Twist gives teams the opportunity to stay organized. There is the freedom to respond to messages when the time is optimal with no pressure. There are thread features, instant messaging, and ability to share files.

Best Features

  • Keep different conversations organized
  • Integrate Twist with other applications for manageability

What People Say About Twist

“It helps with creating new threads for each new project. We can add different team members to different projects. Managing communication is easier in Twist as it stores all data into the cloud database. All contacts can be stored and personal messages can be sent.” - Capterra

Pricing

  • Free: $0 per user per month
  • Unlimited: $5 per user per month

9. Troop Messenger

Troop Messenger is an instant messaging service that allows for audio calls, chats, video calling, and screen sharing.

Best Features 

  • Group meetings that can be joined at any time
  • Screen sharing option through video calls

What People Say About Troop Messenger

“One-on-one messaging with chat-supportive features allow us to communicate with other team members of our company along with the feature set of voice calls, video calls, screen sharing, audio messaging, and, many more. This simple application makes us be on track to reach our project deadlines.” - TrustRadius

Pricing

  • Premium: $2.50 per user per month
  • Enterprise: $5 per user per month
  • Self Hosting: $5 per user per month, suitable for 500+ users

10. Fleep

Available on browsers and on mobile, Fleep is an instant messaging app that allows team members to communicate and share valuable information.

Best Features

  • Presence feature to showcase team members’ activity 
  • Integrated with other applications

What People Say About Fleep

“It does a great job helping me stay communicated with my friends and colleagues. It’s easy to find people and start new chats. File sharing it’s very important nowadays and this tool delivers it perfectly. The amount of storage is a great advantage. It has a lot of integration options” - G2

Pricing

  • Basic: $0 
  • Business: $6.04 per user per month
  • Enterprise: Request a quote

Video Conferencing

11. Zoom

Zoom allows users to use synchronous communication no matter where they are in the world. It has video calls, chat app features, and the ability to screen share.

Best Features

  • Group and one-on-one meetings that have record ability
  • Screen Share option

What People Say About Zoom

 “We use Zoom internally for chat purposes, we love the client zoom app and all its functions. You can star important messages, go back in time to search for the previous conversion by just typing a keyword. And lastly, auto-recording meetings are so useful.” - TrustRadius

Pricing

  • Basic: Free
  • Pro: $149.90/yearly license
  • Business: $199.90/yearly license
  • Zoom United Businesses: $300/yearly license

12. Microsoft Teams

Microsoft Teams is a collaboration tool that has features including: video calls, chats, file sharing, and screen sharing. It can be seamlessly integrated with Microsoft apps.

Best Features

  • Integrated within Microsoft 365 programs
  • Video and chat options for varied communication

What People Say About Microsoft Teams

“I have been using, configuring and deploying Microsoft Teams for the last two years, it is a very solid tool not only for communication, also for collaboration. With this pandemic situation, my company is working totally online, and Teams has been an awesome tool to provide Apps, meetings, dashboards, presentations, and the live event features are very impressive.” - Capterra

Pricing

  • Free: no commitment
  • Business Basic: $5 per user per month
  • Business Standard: $12.50 per user per month
  • Office 365 E3: $20 per user per month

13. Loom

With Loom, you can record videos and send them to your team. This is a quick and effective way to communicate while also saving valuable time.

Best Features

  • Asynchronous collaboration
  • Video messages to share instantly

What People Say About Loom

“Loom helps create and build relationships that just an email can not do. Easy to use and makes responding to emails more personal and fun. The customers love it as well and it helps me create and build a better relationship with them.” - G2

Pricing

  • Starter: Free up to 25 creators
  • Business: $10/monthly ($8 if billed annually) up to 100 creators
  • Enterprise: Request a quote for unlimited creators

14. Google Meeting/Google Chat

Google Meeting/Chat is a way for you to connect with your team. Set up video meetings or use the chat feature for instant communication.

Best Features

  • Video conferencing for group communication and collaboration
  • Integration with Google and Microsoft applications

What People Say About Google Meeting/Chat

“The main reason for using Google Meet is its interface that is very intuitive. The screen sharing and file sharing features are very convenient to use. I can easily share important documents with my clients and quickly get feedback.” - TrustRadius

Pricing

  • Free with a Google account

Internal Documents and Wiki

15. Notion

Notion is a tool that all of your team and work effectively on. Create team wikis for the team to follow, create tasks and projects and see their progress. Notion keeps your documents organized and easy to find.

Best Features

  • Implementation of wikis for documentation
  •  Track progress of tasks and projects

What People Say About Notion

“Ultimately, I would recommend Notion to anyone in an instant. It has a suite of features, user-friendly UI and organisation benefits...I believe that Nation can fit into many workflows very easily due to its plethora of features.” - Capterra

Pricing

  • Personal: $0
  • Personal Pro: $4 per month
  • Team: $8 per member per month
  • Enterprise: Request a quote

16. Basecamp

Basecamp helps manage projects with the use of to-do lists, check-ins, message boards, and chat features. By having all these features in one space, it reduces clutter and allows for productivity.

Best Features

  • Work separated into projects for manageability 
  • Hill charts that show progress of different projects

What People Say About Basecamp

“Basecamp is suited for collaborative projects or just a place for people to come together to use as a platform for engagement. This can also be used as a good tool for project management where you can keep track of projects and events, and document management in a company. Its user-friendly interface allows users to use it easily and efficiently.” - TrustRadius

Pricing

  • Basecamp Personal: Free up to 20 users
  • Basecamp Business: $99 per month for unlimited users

17. Confluence

Confluence is a collaboration tool that allows users to create and store documents that can be accessible to everyone on the team. Connect with Jira, an Atlassian project management and team communication software, to track projects. 

Best Features

  • Write, edit, and share documents
  • Integrate with the Atlassian suite and add on different applications 

What People Say About Confluence

“Confluence has some very nicely built-in features that gives you good looking and well-structured documents. It's a lot like an intranet content management system from my point of view. You have customizable layouts, custom templates to make them fit to your needs (easily) and of course, it's all tied to jira and the other products of atlassian.” - G2

Pricing:

  • Free: $0 for 10 users
  • Standard: $5 per user - up to 10,000 users
  • Premium: $10 per user - up to 10,000 users
  • Enterprise: Request a quote

18. Dropbox Business

Dropbox is a storage tool that allows you to create, store, share, and edit content for your team. It works alongside third party applications for seamless usage.  

Best Features

  • Share and store documents
  • Protection of important files through security features
  • Integrate third-party applications

What People Say About Dropbox Business

“I continue to recommend Dropbox Business to anyone who will listen. The abilities to share, secure, store and control access to files of all types is necessary for the everyday workflow of most if not all businesses.” - Capterra

Pricing

  • Professional (individual): $16.58 per month
  • Standard: $12.50 per user per month
  • Advanced: $20 per user per month
  • Enterprise: Request a quote

19. Evernote Business

Evernote is a note and document sharing tool. Even when offline, you are able to access files for use. It is able to Integrate with other apps like Slack, Google Drive, and Outlook.

Best Features

  • Document scanning for paperless option
  • Synching notes for access across devices and offline access of documents
  • Note templates for convenience 

What People Say About Evernote Business 

“Evernote is great for recording notes and sharing them with a team for collaboration. It also has a great OCR feature where you can take a photo of text and Evernote is able to read the characters and include the photos in search results. This app is well suited for anyone or any team looking to vastly increase their organization and output.” - TrustRadius

Pricing

  • Basic: Free
  • Premium: $7.99 per month
  • Business: $14.99 per user per month

20. Coda

Coda is a tool that brings everyone together with a single doc depending on the project. You can collaborate on documents, track project updates, and create meetings.

Best Features

  • Different doc templates depending on the team meeting
  • Inventory tracking system through templates

What People Say About Coda

“Coda is a well-designed platform that has allowed us to centralize all departments into one spot for documentation. Coda has strong support docs and videos that have helped us transition smoothly and continue to learn about new features and ways to use the product better.” - Capterra

Pricing

  • Free: available for the whole team with limits
  • Pro: $10 per user per month
  • Team: $30 per user per month
  • Enterprise: Request a quote

Conclusion: Which Team Communication Tools Will You Use? 

In conclusion, you can rest assured that your team can maintain valuable communication to increase productivity and efficiency during these remote work times. Depending on what you value more for communication, you can choose a tool that focuses mostly on team updates, internal communication, video conferencing, or internal documentation. There can be some overlap between the features, but each tool should be able to stand on its own.

More articles to help you choose software for your team:

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