Communication is a valuable aspect of working in a team. With Covid-19, most companies have switched to remote work. There’s this fear of being unable to connect with your colleagues on matters that are important due to the distance.
According to Harvard Business Review, “poor collaboration and inefficient work practices have reduced productive time by 2% to 3% for most organizations.” There is a loss of communication because there no longer is that physical interaction aspect of work. With the rise of remote work comes the question of how to stay connected. Luckily, there are a plethora of team communication tools that are available for remote teams to use and to simplify their workflows.
Whether you want synchronous or asynchronous communication, select a team communication tool (or several of them!) to stay connected. We divided the communication tools into various categories to help you build a communication tech stack.
Use it For: Team check-ins, daily stand-ups, individual planner & an remote work intranet
Think of Friday as your cloud HQ for your most important things at work. You can set up check-ins on a regular basis to gauge what everyone is working.
Goals keep your team on track on making progress towards your big OKRs or KPIs.
With Posts, you can bring the discussion out of Slack and keep it longer. Announcements will help you communicate with all employees on company updates or policies.
Add-ons like icebreakers and kudos makes it simple to get to know one another and say thanks.
With Friday, you can:
With Friday, individual employees can manage your time efficiently at work with the daily planner. Keep track of your meetings, tasks for the day, and set daily goals you want to accomplish. With daily check-ins, you and your team can see each other’s work progress, and connect with one another even when working remotely.
What People Say About Friday
"Friday has proven to be a very simple and effective tool to boost employee engagement, alignment and recognition in my team." - Charlie Coombs, GM of Maersk
Use it for: Meeting notes, goal-setting
Hypercontext is a tool that allows for managers to build better workspaces. By setting up meetings and creating goals, the team can be more connected and motivated to do their best work.
What People Say About Soapbox
“We weren't aware that we needed help running productive meetings until we started using SoapBox! The software allows us to set an agenda, assign actions and gives continuity between meetings. In short, SoapBox has made our meetings much more productive.” - Capterra
Use it for: Team check-ins, daily stand-ups
Range is a team communication tool that keeps team members connected and informed through the use of check-ins.
What People Say About Range
“The product is incredibly easy to use, and my team members have really jumped right in. It's a really clean, useful, fun way to collaborate with each other. Range provides an intelligent way to perform our daily stand-ups. All in all, the best aspects are the development of team culture and progress of cohesion and collaboration which Range encourages.” - Capterra
Use it for: Goal-setting and OKRs
Even when working remotely, Weekdone allows for clear work objectives and tracking work processes.
What People Say About Weekdone
“Flexible and affordable OKR implementation. Easy user and team configuration. Users can be on multiple teams at multiple levels (member, manager, observer). Customizable editing and sharing permissions at multiple levels (Org, Dept, Team, Individual). Weekly planning and reports, also customizable and can be private or shared. Wealth of training videos and tutorials. OKR linking/hierarchies.” - Capterra
It varies depending on number of users (0-500+)
Use it for: Internal communication & intranet
Yammer is a software owned by Microsoft that enhances communication within your organization and outside it. Everyone can stay informed to keep the company productive.
What People Say About Yammer
“Simple, user-friendly interface makes it easy for all employees to use and communicate with each other. As a network of people working to serve the community, having the ability to reach out and network amongst our own agencies saves a lot of time and allows for a much better work environment. We also use Yammer to congratulate team members, and general work encouragement.” - G2
Use it for: Team messaging
Slack is an app catered towards team collaboration and internal communication. You can create multiple channels to keep discussions organized, direct message team members, and integrate with other apps.
What People Say About Slack
“Slack is primarily used by our company so that developers can talk to each other or to the client without any hassle. It addresses the problem of being able to talk to other people in the organization professionally without switching apps.” - TrustRadius
Use it for: Team messaging
Flock is a communication tool that helps teams collaborate through messaging, sharing files, and video conferencing.
What People Say About Flock
“The biggest challenge in running a remote team is integrating communication between people and teams to reduce the distance and increase personal interaction. Flock solved that for us in a big way. Adoption was 100% and everyone always has it online. It has really improved team cohesiveness.” - Capterra
Use it for: Team messaging & communication
Twist gives teams the opportunity to stay organized. There is the freedom to respond to messages asynchronously--when the time is optimal with no pressure. There are thread features, instant messaging, and ability to share files.
What People Say About Twist
“It helps with creating new threads for each new project. We can add different team members to different projects. Managing communication is easier in Twist as it stores all data into the cloud database. All contacts can be stored and personal messages can be sent.” - Capterra
Use it for: Instant messaging for teams
Troop Messenger is an instant messaging service that allows for audio calls, chats, video calling, and screen sharing.
What People Say About Troop Messenger
“One-on-one messaging with chat-supportive features allow us to communicate with other team members of our company along with the feature set of voice calls, video calls, screen sharing, audio messaging, and, many more. This simple application makes us be on track to reach our project deadlines.” - TrustRadius
Use it for: Instant messaging
Available on browsers and on mobile, Fleep is an instant messaging app that allows team members to communicate and share valuable information.
What People Say About Fleep
“It does a great job helping me stay communicated with my friends and colleagues. It’s easy to find people and start new chats. File sharing it’s very important nowadays and this tool delivers it perfectly. The amount of storage is a great advantage. It has a lot of integration options” - G2
Use it for: Annotating documents
MarkupHero is a different way of internally communicating, but just as important--annotating and marking up documents. It's a simple and easy to use screenshot and annotation tool that allows you to communicate and share ideas with colleagues visually. Snap your desktop, browser window or use their Chrome extension to take full webpage screenshots.
What People Say about Markup Hero
"I really like the way this tool can work with PDFs. This is a new thing. Also, it can create a history trail for all the edits to screenshots, which comes in handy sometimes if I need to rework annotations. Also, I like the way I can arrange the images in my cloud for different groups of people and access levels." - Capterra
Use it for: Live video meetings
Zoom allows users to use synchronous communication no matter where they are in the world. It has video calls, chat app features, and the ability to screen share.
What People Say About Zoom
“We use Zoom internally for chat purposes, we love the client zoom app and all its functions. You can star important messages, go back in time to search for the previous conversion by just typing a keyword. And lastly, auto-recording meetings are so useful.” - TrustRadius
Integrate with Friday & join Zoom meetings with one click.
Microsoft Teams is a collaboration tool that has features including: video calls, chats, file sharing, and screen sharing. It can be seamlessly integrated with Microsoft apps.
What People Say About Microsoft Teams
“I have been using, configuring and deploying Microsoft Teams for the last two years, it is a very solid tool not only for communication, also for collaboration. With this pandemic situation, my company is working totally online, and Teams has been an awesome tool to provide Apps, meetings, dashboards, presentations, and the live event features are very impressive.” - Capterra
Use it for: Async video updates & screen sharing
With Loom, you can record videos and send them to your team. This is a quick and effective way to communicate while also saving valuable time.
What People Say About Loom
“Loom helps create and build relationships that just an email can not do. Easy to use and makes responding to emails more personal and fun. The customers love it as well and it helps me create and build a better relationship with them.” - G2
Use it for: Team video meetings
Google Meeting/Chat is a way for you to connect with your team. Set up video meetings or use the chat feature for instant communication.
What People Say About Google Meeting/Chat
“The main reason for using Google Meet is its interface that is very intuitive. The screen sharing and file sharing features are very convenient to use. I can easily share important documents with my clients and quickly get feedback.” - TrustRadius
Use it for: Internal documentation and team wiki
Notion is a tool that all of your team and work effectively on. Create team wikis for the team to follow, create tasks and projects and see their progress. Notion keeps your documents organized and easy to find.
What People Say About Notion
“Ultimately, I would recommend Notion to anyone in an instant. It has a suite of features, user-friendly UI and organisation benefits...I believe that Nation can fit into many workflows very easily due to its plethora of features.” - Capterra
Use it for: Managing projects and communicating project details
Basecamp helps manage projects with the use of to-do lists, check-ins, message boards, and chat features. By having all these features in one space, it reduces clutter and allows for productivity.
What People Say About Basecamp
“Basecamp is suited for collaborative projects or just a place for people to come together to use as a platform for engagement. This can also be used as a good tool for project management where you can keep track of projects and events, and document management in a company. Its user-friendly interface allows users to use it easily and efficiently.” - TrustRadius
Use it for: Internal wiki
Confluence is a collaboration tool that allows users to create and store documents that can be accessible to everyone on the team. Connect with Jira, an Atlassian project management and team communication software, to track projects.
What People Say About Confluence
“Confluence has some very nicely built-in features that gives you good looking and well-structured documents. It's a lot like an intranet content management system from my point of view. You have customizable layouts, custom templates to make them fit to your needs (easily) and of course, it's all tied to jira and the other products of atlassian.” - G2
Use it for: Internal documentation
Dropbox is a storage tool that allows you to create, store, share, and edit content for your team. It works alongside third party applications for seamless usage.
What People Say About Dropbox Business
“I continue to recommend Dropbox Business to anyone who will listen. The abilities to share, secure, store and control access to files of all types is necessary for the everyday workflow of most if not all businesses.” - Capterra
Use it for: Internal documentation and note-taking
Evernote is a note and document sharing tool. Even when offline, you are able to access files for use. It is able to Integrate with other apps like Slack, Google Drive, and Outlook.
What People Say About Evernote Business
“Evernote is great for recording notes and sharing them with a team for collaboration. It also has a great OCR feature where you can take a photo of text and Evernote is able to read the characters and include the photos in search results. This app is well suited for anyone or any team looking to vastly increase their organization and output.” - TrustRadius
Use it for: Internal documentation, notes, and wiki
Coda is a tool that brings everyone together with a single doc depending on the project. You can collaborate on documents, track project updates, and create meetings.
What People Say About Coda
“Coda is a well-designed platform that has allowed us to centralize all departments into one spot for documentation. Coda has strong support docs and videos that have helped us transition smoothly and continue to learn about new features and ways to use the product better.” - Capterra
In conclusion, you can rest assured that your team can maintain valuable communication to increase productivity and efficiency during these remote work times. Depending on what you value more for communication, you can choose a tool that focuses mostly on an online organizer, team updates, internal communication, video conferencing, or internal documentation. There can be some overlap between the features, but each tool should be able to stand on its own.
More articles to help you choose software for your team: