13 Best Software Tools for Remote Teams (2021 Edition)

Posted by Luke Thomas
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It can be tough to stay connected as a remote team. While we love the benefits of working wherever you want, it can also be difficult at times.

When you work in the same location, it's much easier to pick up on a variety of cues (body language, facial expressions, etc), but the benefits of being remote outweigh many of the downsides.

Fortunately, over the past few years, there's been an increase in the number of tools for remote teams for the ever-increasing number of remote-first or fully remote companies. These will help your remote team be as productive as possible and improve remote team collaboration, even if you're remote a few days a week.

I've worked remotely for about three years, and have had the chance to try many remote working tools available on the market. I've outlined some of my favorites in the post below.

1. Slack

I've used Slack for a couple years now and it's a great communication tool for a remote team. Specifically, it's a great way to go back and forth with peers, either in 1-1 conversations or in "rooms" (group conversation). It's like using Facebook Messenger at work, with specific features and integrations with Google Docs, Trello, and other remote work tools.

With that being said, Slack won't solve all your team communication or collaboration problems. In fact, it can present new problems for your and your team, so it's important to be thoughtful when using it.

Slack screenshot

For example, it's easy to create "channels" (equivalent to a group chat room), but if you don't set clear team communication boundaries, it can be easy to become overwhelmed by the number of conversations happening.

In addition, there are times when employees will be overwhelmed by the number of outstanding messages they have. Imagine going to the dentist and coming back to dozens of notifications and conversations to catch up on.

In late 2020, Slack was acquired by Salesforce, giving them a larger foundation to compete with Microsoft Teams, which is another chat app and video conferencing tool. 

2. Friday

Yep, we are biased as this is our software. Friday is like a complement to Slack or Microsoft Teams that helps you easily automate routine updates at work.

We help you create processes and structures to the way that you communicate, whether that's a daily scrum or a weekly team meeting .

It's a top remote working tool to stay connected as a remote team. We only have 2 regular meetings every week (both 1-1s) because Friday eliminates the need to share information in meetings.

It's really easy to see how your team is trending with automatic reporting. This helps a distributed team stay connected and improves accountability.

Friday

3. Trello

Trello is a great project management and productivity tool. It's a visual way to manage projects and make sure things stay on track. Based on a kanban approach to project management, It uses "boards" to organize tasks and you can create columns with tasks inside them.

It works for remote team management, because it clearly shows the stages for different tasks and commenting is simple which makes asynchronous communication easier.

Typically, I hate to-do apps because I find being too "organized" restrictive. But I love Trello because it's so easy to use. It's also highly customizable and by far my favorite collaboration tool for getting things done. There's a variety of add-ons, and it's free to get started (with paid plans starting at $10/mo).

Looking for an alternative task management or project management tool? Check out Asana or Jira .

4. Tettra

If you're looking for a simple way to share team or company-wide knowledge, you should check out Tettra . Their tool integrates with Slack, Github, Dropbox, and other services.

Tettra

Why should you use this? It's pretty simple. As a remote team, it's important to have some structured repository for "institutional knowledge" and file sharing. It's a core part of remote collaboration. Sure, you can spend your time searching for something in Slack, but those conversations tend to be lower quality. The act of writing something down in a structured way increases the quality and shelf-life.

As an alternative, check out QuipGoogle DocsSlab, or Notion

5. Zoom

Video calls for a virtual meeting became an inescapable part of 2020 during the pandemic. We all became way too familiar with Zoom as a video conferencing tool. But you know what? Every experience I've had with it has been awesome from a technical perspective. The video quality is extremely high-quality, you can easily record the call, and there's a variety of adjacent benefits (you can hold webinars with it).

We may all have Zoom fatigue but maybe because it worked too well.

I've also used Google Meet before and it's a mixed bag. Sometimes it works well and sometimes it doesn't.

Feel free to try it out (there's a free plan). If you're looking for an alternative use Slack's video callingSkype, or use Google Meet (but your mileage may vary).

6. Crystal

As mentioned earlier in the article, it can be tough for members of a remote team to understand each other's nuances and preferences. That's why we recommend signing up for Crystal and taking a free personality test.

It's a great tool for learning more about individual employees and how you work together. With the results, you can learn about differences in style for each person on your remote team. Additionally, Crystal provides tools to help you see these personality insights in Gmail and on LinkedIn. They also have awesome job reports (see below).

Crystal report

Stop guessing about how coworkers like to communicate, let them tell you instead.

Looking for an alternative? Check out Predictive Index

7. Spotify

If you enjoy listening to music when working, make sure to check out Spotify. For $9/mo, you can have access to virtually any piece of music in existence. I use it daily and love how they automatically create a personalized playlist (Discover Weekly) according to your tastes. It’s also created because you can download the music and listen to it offline on a mobile device.

In recent months they’ve launched podcasts and other audio content. I expect that trend to continue in the future. If you like music, you need Spotify.

Looking for an alternative? Check out Pandora.

8. Screenflow

If you're looking for a high-fidelity method of screen sharing with your virtual team, you need to check out Screenflow . Screenflow is a Mac app that makes it easy to record your screen (and audio) and share with coworkers. I recommend the basic plan ($129) and there's a free trial you can use to see exactly how it works (it adds a watermark to your videos). It also has one-click publishing and file sharing to Dropbox and gif export, which is nice.

I've used it to discuss mockups/designs. You can also record company/team meetings for people who may be unavailable. It's also a fantastic tool for remote user-testing sessions, as you can instantly share the results with your team.

As an alternative, check out Loom or StoryXpress (specifically Clapboard), it's easier to use for the average person and integrates into Google Chrome.

9. Gitlab

If you’re an engineer (or write code), we recommend Gitlab. Github allows engineering teams to remotely collaborate around code in an organized way. It's like version control, but with more features and functionality to build applications and streamline deployments.

Gitlab

The entire company is remote as well, and they have one of the most comprehensive handbooks on how to work remotely you will find. At Friday, we are big fans and have contributed to it in the past.

10. Compt

Compt is another pick on our list. Compt helps you offer personalized perks to your employees, no matter where they are based.

Compt

Most companies offer a default set of perks because most people are in a single location. When you have a remote workforce, it becomes more difficult to offer perks and rewards.

Compt gives each person the ability to pick the perks that make sense, so everyone is happy. It's a compliant approach that won't get you into trouble with the IRS 😉

11. RemoteHQ

RemoteHQ is a virtual workspace for remote teams that brings all your team's disparate tools, content and communications together in one place.

RemoteHQ

Their superpower is the ability to turn all your team's web apps instantly collaborative (make them behave like Google Docs) with only cloud storage, so everyone can collaborate in real-time.

12. Time Doctor

For teams who need time tracking software, we recommend Time Doctor. Time Doctor is useful for companies running remote teams, digital agencies, software teams, and companies with remote support agents. They are used by well-known companies like Apple, Home Depot, Verizon, and more.

Time Doctor

The company is also fully distributed and has been a vocal supporter of remote work for a while.

13. PizzaTime & CoffeeTime

PizzaTime and their closely aligned partner CoffeeTime are two of my favorite services to come out of the COVID-19 pandemic. They will arrange for your whole remote team to get pizza and/or coffee around the same time. They even have a Slackbot to help organize everything.

CoffeeTime

It's a great way to foster social interaction and to reward your team for a job well done, no matter where they are located.

Conclusion: Expect Additional Tools as Remote Work Increases

As more and more teams transition to remote work because of COVID-19, we expect to see more and more tools specifically designed to help distributed teams.

If you're looking for the right tool to keep your team up-to-date with daily stand-ups and an easy-to-use planner, Friday has you covered.

It's been amazing how the technology has advanced over the past few years, and we're excited to see what tools come next.

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